Workshop Content: Providing Feedback to Your Learners-COMPAR~1

COMPAR~1

Pdf Summary

This document compares three approaches to feedback delivery: Judgmental, Nonjudgmental, and With Good Judgment, especially in educational or healthcare settings. <br /><br />The Judgmental approach involves the instructor directly telling the feedback recipient what they did wrong, focusing externally on the recipient’s actions or inactions. The feedback giver believes they alone know the truth, seeing the receiver simply as someone who makes mistakes, adopting an attitude of “I’m right” and “I will set you straight.” The focus here is on teaching or telling the learner how to do it correctly.<br /><br />The Nonjudgmental approach guides the receiver through questions to help them recognize their errors themselves. It still focuses on external actions and sees the feedback giver as “right” and the receiver as “wrong,” aiming to convey the message in the friendliest way to avoid defensiveness (a “feedback sandwich”). It emphasizes asking questions rather than direct correction but lacks deeper exploration of underlying assumptions.<br /><br />The With Good Judgment approach creates a learning context that integrates both the feedback giver’s and receiver’s perspectives, focusing internally on underlying meanings, assumptions, and attitudes behind actions. The feedback giver acknowledges their own observations and limitations (“I see what you are or are not doing and, given my perspective, I don’t understand”) and respectfully inquires to understand the receiver’s frame of mind. It emphasizes mutual respect, curiosity, and genuine inquiry to solve problems collaboratively. The feedback giver’s stance is to address the issue as a shared problem and facilitate meaningful learning and change through dialogue, rather than simple correction or avoidance of judgment.<br /><br />Overall, the Good Judgment method combines honesty with empathy and curiosity, enabling formative assessment that supports reflection, understanding, and growth. It moves beyond merely identifying right or wrong to exploring why actions occurred and how improvement can be achieved together.

Keywords

Feedback Delivery

Judgmental Approach

Nonjudgmental Approach

With Good Judgment

Educational Feedback

Healthcare Feedback

Formative Assessment

Mutual Respect

Reflective Learning

Collaborative Problem Solving