Teaching with Cases-A Few Essential References for CBL, PBL, and TBL

A Few Essential References for CBL, PBL, and TBL

Pdf Summary

This document outlines best practices and frameworks for delivering effective feedback using the "Feedback with Good Judgment" model. It includes practical phrases for observation ("I saw..."), advocacy ("I am concerned..."), and inquiry ("Tell me more about that"), designed to promote constructive dialogue.<br /><br />Key best practices for giving feedback are: <br />1. Setting clear expectations and agendas for feedback sessions<br />2. Being specific about behaviors needing continuation or change <br />3. Basing feedback on objective observations rather than assumptions<br />4. Focusing on behaviors critical to job performance <br />5. Delivering feedback promptly after observed behavior <br />6. Balancing reinforcing positive behaviors with constructive reform suggestions<br /><br />The "Good Judgment" feedback approach is contrasted with judgmental and nonjudgmental styles. Judgmental feedback is directive and focuses on what the receiver did wrong; nonjudgmental feedback avoids evaluation, focusing only on actions. In contrast, good judgment feedback combines sharing the observer’s perspective with genuine inquiry to understand the feedback receiver’s thought process or "frame." It assumes that behavior results from assumptions and knowledge unique to both parties, fostering shared learning rather than blame.<br /><br />This approach involves respectful advocacy—expressing concerns based on observations—and inquiry—asking reflective questions to explore the receiver’s perspectives—thus creating a collaborative problem-solving context. The feedback giver acknowledges their own understanding is limited and aims to partner with the receiver to improve performance.<br /><br />References provided guide deeper exploration into effective feedback methods, clinical education, and the theory behind debriefing with good judgment in healthcare and other settings.<br /><br />Overall, the document promotes a balanced, respectful feedback model that advances learning by combining clear observations, honest advocacy, and sincere curiosity about the receiver’s reasoning. This cultivates a constructive dialogue aimed at mutual understanding and improvement rather than fault-finding.

Keywords

Feedback with Good Judgment

Effective feedback

Constructive dialogue

Observation phrases

Advocacy in feedback

Inquiry techniques

Best practices feedback

Behavior-focused feedback

Collaborative problem-solving

Clinical education feedback